Your privacy is our priority. This document transparently explains how sloterbaik collects, processes, stores and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core pillars that form the foundation of sloterbaik's personal data protection commitment to every player.
All data transmitted between your device and sloterbaik's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions.
Your personal data is stored on servers protected by multi-layered firewalls and active intrusion detection systems, with recurring daily backups.
Only specific authorised personnel with a legitimate business need may access your personal data. All access is logged and continuously monitored.
All data handling practices at sloterbaik fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your legal rights are always protected.
You have the full right to access, correct, transfer, or request deletion of your personal data at any time through your account or our customer support.
Sloterbaik has never and will never sell, rent or trade your personal data to any third party for marketing or commercial purposes.
Sloterbaik, operating under the domain sloterbaik.app, is an online betting platform operator fully committed to protecting its users' privacy. This Privacy Policy applies to all users who register, browse or use any service on the sloterbaik platform, including our website, mobile app and all customer support channels.
We understand that your trust is our most valuable asset. That is why we ensure every decision regarding your personal data is made with your interests and safety as the top priority. This policy is written in plain language so you know exactly what happens to your information.
This Privacy Policy covers all data collected through:
Sloterbaik only collects data that is strictly necessary to provide a safe, efficient and legally compliant service. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identification Information | Full name, date of birth, MyKad number | Identity verification & KYC |
| Contact Information | Email address, phone number | Account & support communications |
| Financial Information | Bank account number, bank name | Deposit & withdrawal processing |
| Usage Data | Game history, session duration, game preferences | Service improvement & compliance |
| Technical Data | IP address, device type, web browser | Security & fraud detection |
Your personal data is collected through several transparent methods. We always ensure data collection is carried out lawfully and with your knowledge:
We never purchase data lists from third parties or collect your data without your knowledge through non-transparent means.
Sloterbaik uses your personal data solely for lawful and reasonable purposes that support platform operations and your interests as a user. The primary purposes of data use are as follows:
Sloterbaik does not sell, rent or disclose your personal data to third parties for commercial purposes. However, in the course of platform operations, we may share necessary data with the following categories of third parties, subject to strict confidentiality agreements:
Every third party involved is required to sign a data protection agreement that prohibits them from using your data for any purpose outside the scope of services provided to sloterbaik.
Protecting your personal data is our top technical and organisational priority. sloterbaik continuously invests in security infrastructure to ensure your data remains safe at all times.
The security measures we implement include:
Sloterbaik uses cookies and similar tracking technologies to enhance user experience, maintain session security and analyse platform performance. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or block most cookies through your web browser settings. However, blocking essential cookies may affect certain functions of the sloterbaik platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by sloterbaik. We respect and facilitate the exercise of all these rights:
Requesting a copy of the personal data we hold about you at any time.
Requesting correction of inaccurate or outdated personal data.
Requesting deletion of your personal data under certain circumstances permitted by law.
Objecting to the processing of your data for specific purposes, including direct marketing.
Receiving your data in a machine-readable format for transfer to another provider.
Requesting a temporary restriction on the processing of your data in certain situations.
To exercise any of the above rights, please contact our privacy team via live chat or email at [email protected]. We will process your request within 30 business days.
Sloterbaik retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable Malaysian laws and regulations.
Our data retention period guidelines are as follows:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity. Requests for early deletion may be submitted, subject to legal obligations we are required to comply with.
Sloterbaik reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. All previous versions will be archived and available upon request.
When we make significant changes to this policy, we will notify you via:
The "Last Updated" date at the top of this page will always reflect when the latest amendment was made. Continued use of the sloterbaik platform after any amendment takes effect constitutes your acceptance of the updated policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, the sloterbaik privacy team is here to help.
You can reach us through the following methods:
For formal complaints regarding data protection that cannot be resolved through the channels above, you have the right to refer your complaint to the Personal Data Protection Commissioner of Malaysia under the provisions of PDPA 2010.
Register now and enjoy a safe, fair, and transparent gaming experience with sloterbaik. Your personal data is always protected.